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Lean4Gain
  • Home
  • About Us
  • H.E.A.L.™
  • The 4 Pillars
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    • Carefull Supervisor
    • Lean & Quality Pathway
    • FORESIGHT™
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People First. Processes Aligned. Progress Sustained.

At LEAN4GAIN, we believe organizations grow strongest when people are supported, purpose is clear, and progress is sustained through daily action. Our work centers on developing people, elevating frontline leadership, activating Lean capability, and aligning strategy with long term success. We help build workplaces where individuals feel valued, leaders empower others, teams improve systems with confidence, and strategy becomes a lived reality.

Lean4Gain Advisory Team Canada

Man smiling in a modern kitchen with patterned shirt.

Dave Condinho - Founder

Douglas Brown - Ontario Advisor

Douglas Brown - Ontario Advisor

With 30+ years in manufacturing operations, I’ve dedicated my career to helping people and organizations grow together. My experience as a Kaizen Circle Leader at Toyota shaped my belief that meaningful improvement starts with developing people, strengthening systems, and creating environments where clarity, purpose, and continuous learni

With 30+ years in manufacturing operations, I’ve dedicated my career to helping people and organizations grow together. My experience as a Kaizen Circle Leader at Toyota shaped my belief that meaningful improvement starts with developing people, strengthening systems, and creating environments where clarity, purpose, and continuous learning thrive.


As the founder of Lean4Gain and co-developer the 4 Pillars of the H.E.A.L.™ Framework, I focus on empowering leaders to build capability, elevate team performance, and align daily work with long‑term goals. My work centers on practical, people‑driven approaches that build trust, enhance problem‑solving, and support teams through change.


I’m committed to helping leaders create cultures where people feel valued, supported, and equipped to contribute at their highest level. I’m grateful for every opportunity to guide that journey and look forward to helping you build a stronger, more aligned, and more capable organization.

Portrait of a mature man in a blue shirt against a dark background.

Douglas Brown - Ontario Advisor

Douglas Brown - Ontario Advisor

Douglas Brown - Ontario Advisor

Doug has over 40 years of experience in leadership roles, ranging from Supervisor to President, overseeing production, quality control, sales, and distribution. For the past 13 years, he has specialized in employee engagement, founding Manage2Retain in 2021 to help organizations improve employee retention through strategic programs. 


Doug 

Doug has over 40 years of experience in leadership roles, ranging from Supervisor to President, overseeing production, quality control, sales, and distribution. For the past 13 years, he has specialized in employee engagement, founding Manage2Retain in 2021 to help organizations improve employee retention through strategic programs. 


Doug emphasizes that retention is rooted in creating an environment where people want to work and belong. His company’s approach focuses on diagnostic assessments, manager training, and tools that help build strong manager-employee relationships, improve trust and communication, and meet career expectations. Our ground up work focuses on the heart of retention; the manager-employee-team dynamic. By addressing the core drivers of retention—engagement, rewarding work experiences, and career development—Doug has successfully helped businesses overcome retention challenges and foster high-performance teams.


Confident woman in glasses with arms crossed, wearing a navy blazer and yellow top.

Nicki Straza - Ontario Advisor

Douglas Brown - Ontario Advisor

Nicki Straza - Ontario Advisor

Nicki Straza, I help different generations get along and get things done at work!

 

Nicki Straza is a workplace culture specialist with a unique lens of generational diversity. She is also a speaker, and Certified Flourishing Trainer & Coach with over 25 years of leadership and organizational development experience across non-profit, corpor

Nicki Straza, I help different generations get along and get things done at work!

 

Nicki Straza is a workplace culture specialist with a unique lens of generational diversity. She is also a speaker, and Certified Flourishing Trainer & Coach with over 25 years of leadership and organizational development experience across non-profit, corporate, and small business sectors. As the founder of Straza Solutions, she partners with organizations to create inclusive, trust-based workplaces where every generation can thrive both individually and collectively.


Man with glasses and beard in a PeopleWork shirt in a factory setting.

Kevin Burns - Ontario Advisor

Denis J. Devos - Ontario Advisor

Nicki Straza - Ontario Advisor

Kevin Burns works exclusively with frontline industrial supervisors - the most overlooked and under-trained leaders in operations. For over 25 years, he's focused on one thing: helping supervisors build the leadership skills that actually drive operational results.


As founder of PeopleWork Supervisor Academy, Kevin created a turnkey develo

Kevin Burns works exclusively with frontline industrial supervisors - the most overlooked and under-trained leaders in operations. For over 25 years, he's focused on one thing: helping supervisors build the leadership skills that actually drive operational results.


As founder of PeopleWork Supervisor Academy, Kevin created a turnkey development system used by industrial companies across North America. His book PeopleWork was named the #4 Top Workplace Safety Book of All Time by BookAuthority.org, and The CareFull Supervisor is based on his Academy program.


Kevin's proven that you can't build a safety culture without your frontline supervisors. They're the bridge between senior management and daily operations. Supervisors make or break every safety initiative, productivity target, and culture change.


When companies need to develop their frontline supervisors fast, Kevin's the advisor they call.


Professional man in suit and tie against white background.

Bill Neeve - Ontario Advisor

Denis J. Devos - Ontario Advisor

Denis J. Devos - Ontario Advisor

Bill Neeve is recognized as one of Canada’s leading experts in Lean Manufacturing and the founder of Cycle Time Management. With more than 35 years of experience, he has been a pioneer in applying Toyota’s methodologies across North America and has played a significant role in shaping core cycle time principles used by organizations today

Bill Neeve is recognized as one of Canada’s leading experts in Lean Manufacturing and the founder of Cycle Time Management. With more than 35 years of experience, he has been a pioneer in applying Toyota’s methodologies across North America and has played a significant role in shaping core cycle time principles used by organizations today.


Bill created a comprehensive Lean Certification Pathway that equips individuals and teams with the practical skills needed to drive lasting improvement. His programs, which include Lean Thinking Belts, Value Stream Mapping, 5S, Visual Controls, Standard Work, and other essential practices, have been adopted across multiple industries and continue to support the development of future Lean leaders.


Throughout his career, Bill has helped organizations strengthen processes, elevate continuous improvement capability, and embed the principles of the Toyota Production System into their culture.

Denis J. Devos - Ontario Advisor

Denis J. Devos - Ontario Advisor

Denis J. Devos - Ontario Advisor

Denis Devos has a wide variety of technical and quality assurance management skills, and is a recognized expert in the application of the ISO 9001 and IATF 16949 Quality Management System Standards.


Denis started his career as a Quality Assurance Engineer at General Motors, where he led the first ISO 9001 implementation for a General Motor

Denis Devos has a wide variety of technical and quality assurance management skills, and is a recognized expert in the application of the ISO 9001 and IATF 16949 Quality Management System Standards.


Denis started his career as a Quality Assurance Engineer at General Motors, where he led the first ISO 9001 implementation for a General Motors plant in North America. 


After General Motors, Denis joined KPMG Quality Registrar, where he was certified as an RAB/AIAG lead auditor for ISO 9001 and QS-9000.  Denis led the registration audits of many quality systems in a variety of industries.  Also during his years at KPMG, Denis delivered very successful Internal Audit Training courses for both ISO 9001 and QS-9000, and was appointed a Senior Lead Auditor and the leader of the training group for Southwestern Ontario.  While at KPMG, Denis participated in an Industry Canada trade mission to Italy, to speak as an automotive industry expert on QS-9000, and the future of global harmonization.


For the past twenty-five years, Denis has been working full-time throughout Canada and the United States with automotive-industry clients on quality systems improvement, internal auditing, training, and leading organizations to their next level with coaching in Lean Manufacturing methods.


Denis is proud to be distinguished as Fellow of the American Society for Quality in recognition of his life-long career and contribution of an original technique for Quality Auditing.  Denis is also a regular contributor on quality management and auditing topics at annual conferences throughout the United States, including several appearances at the ASQ World Conference on Quality and Improvement in 2006, 2010, 2012, 2016, and 2018-2026.  

Academic credentials include a Bachelor of Arts (Sociology), a Bachelor of Engineering Science (Mechanical), and a Master of Engineering.  Denis is past chair of ASQ Quality Management Division (ASQ-QMD), and is a member of the Association of Professional Engineers of Ontario (APEO).

Craig Mannell - Ontario Advisor

Heather Clarke - Ontario Advisor

Craig Mannell - Ontario Advisor

A solutions driver, seasoned, multi-plant Servant Leader, I have worked in various industries throughout my career, in ever increasing leadership responsibilities.  I wake up in the morning specifically to help manufacturing in Ontario grow, and stay competitive, through critical thinking and strategic problem solving.


With putting people 

A solutions driver, seasoned, multi-plant Servant Leader, I have worked in various industries throughout my career, in ever increasing leadership responsibilities.  I wake up in the morning specifically to help manufacturing in Ontario grow, and stay competitive, through critical thinking and strategic problem solving.


With putting people first, companies can be right-sized, turn a profit, and become successful.  It is amazing what happens when you create a strong team of great people!



Victor Ugorji - Ontario Advisor

Heather Clarke - Ontario Advisor

Craig Mannell - Ontario Advisor

An experienced Lean Six Sigma business transformation leader, with proven track record in value creation and continuous improvement across Fortune 500 companies like Chevron and Vale. At Chevron, he served as a Lean Six Sigma Advisor, while at Vale, he worked in Asset Management leading enterprise performance management programs across mu

An experienced Lean Six Sigma business transformation leader, with proven track record in value creation and continuous improvement across Fortune 500 companies like Chevron and Vale. At Chevron, he served as a Lean Six Sigma Advisor, while at Vale, he worked in Asset Management leading enterprise performance management programs across multiple countries. 


Victor's expertise spans industries such as construction, oil and gas, logistics, and mining. He has successfully trained over 4,000 professionals including executives and achieved more than $150 million in verified cost savings. Specializing in strategic performance improvement, KPI creation, complex project management, and building high-performing teams. His ability to drive bottom-line transformation is demonstrated through comprehensive value creation programs and operational excellence initiatives.

Heather Clarke - Ontario Advisor

Heather Clarke - Ontario Advisor

Heather Clarke - Ontario Advisor

Heather is a seasoned coach, facilitator, and entrepreneur whose mission is to be a catalyst for leaders to create inspiring and highly successful companies through improving one’s own leadership acumen and building high performing teams. Her leadership experience in both the private and non-profit sectors, and in several entrepreneurial 

Heather is a seasoned coach, facilitator, and entrepreneur whose mission is to be a catalyst for leaders to create inspiring and highly successful companies through improving one’s own leadership acumen and building high performing teams. Her leadership experience in both the private and non-profit sectors, and in several entrepreneurial adventures, brings a depth of knowledge to her coaching relationships in the areas of Visioning, Change Management, Succession Planning, Executive Development, Team Effectiveness, and Career Advancement. Heather's experience spans the globe in a variety of industries. 


Heather focuses on transformative change at both the individual and organization level. Awareness + action = results! Her clients say their success comes from Heather getting curious, challenging current reality and bringing tough issues to the surface in order to explore new possibilities…all while injecting fun and warmth into the relationship.

Lean4Gain Advisory Team United States

Tamera Lank - Advisor

Tamera Lank - Advisor

Tamera Lank - Advisor

Lean Six Sigma Black Belt with 16 years of experience in project management, Lean deployment in concreted and carpeted areas of organizations & warehouse distribution.  I have been employed at Allied Air for close to 10 years in various roles while I also work on building my training and consulting business, The Lank Institute.  I have a 

Lean Six Sigma Black Belt with 16 years of experience in project management, Lean deployment in concreted and carpeted areas of organizations & warehouse distribution.  I have been employed at Allied Air for close to 10 years in various roles while I also work on building my training and consulting business, The Lank Institute.  I have a passion for teaching and for the power of DMAIC and Lean.   I have built my training around a practical teaching of the Six Sigma DMAIC problem solving method and the lean tools that are appropriate for each phase.  I consider myself a life-long learner on this journey of Lean.  I thrive on coaching & mentoring others along their journeys and consider it my purpose to pour into others, helping them to find ways to see the waste in all processes (work and life) and get rid of it to decrease throughput time and build processes full of value (in work and life).  

Dan Hansen - Advisor

Tamera Lank - Advisor

Tamera Lank - Advisor

Dan Hansen is a highly experienced operational excellence leader with over 20 years dedicated to driving transformative change in billion-dollar organizations across public and private sectors. Most recently, he served as Director of Strategic Operations for the Commonwealth of Pennsylvania, where he applied lean methodologies and perform

Dan Hansen is a highly experienced operational excellence leader with over 20 years dedicated to driving transformative change in billion-dollar organizations across public and private sectors. Most recently, he served as Director of Strategic Operations for the Commonwealth of Pennsylvania, where he applied lean methodologies and performance management strategies to lead enterprise-wide improvements.


Throughout his career, Dan has achieved substantial results, including major process time reductions and notable cost savings. He has optimized processes impacting over 30,000 employees, established performance management systems across multiple state departments, and decreased process times by as much as 90.6% in government operations.


In the retail sector, Dan served as Director of Profit Improvement for both Burlington Coat Factory and Foot Locker, where he led global profit improvement programs, generating millions in annual savings and over $1.2 billion in cumulative savings.


As a Certified Lean Six Sigma Black Belt, Dan excels at cultivating a culture of continuous improvement, strategic planning, and risk management. He holds a Bachelor of Science in Business Administration, specializing in Accounting, from La Salle University, combining his extensive public and private sector experience with a strong foundation in lean principles.

Matthew Rassi - Advisor

Matthew Rassi - Advisor

Matthew Rassi - Advisor

With over 25 years of expertise in manufacturing, Matthew Rassi, the lead Lean Manufacturing Consultant at Twenty Helping Hands and proud father of 11, prioritizes 'flow' over 'command & control' achieving remarkable 10x target returns for manufacturing companies. Matthew's extensive career journey spans from plant and engineering manager

With over 25 years of expertise in manufacturing, Matthew Rassi, the lead Lean Manufacturing Consultant at Twenty Helping Hands and proud father of 11, prioritizes 'flow' over 'command & control' achieving remarkable 10x target returns for manufacturing companies. Matthew's extensive career journey spans from plant and engineering manager to operations manager and director, culminating in his role as a seasoned consultant. 

  

Notable companies under his guidance include Greenfield Contractors, Watershed Foods, and Gates Washer - just to name a few. 

  

He specializes in empowering manufacturers to boost revenue and production without additional hires or equipment, fostering a people-first culture to lead self-directed teams by implementing lean practices. 


Nick Katko - Advisor

Matthew Rassi - Advisor

Matthew Rassi - Advisor

 Lean Accounting Expert, Author and Speaker 


Nick serves as the President and owner of BMA. With over three decades of expertise, he has utilized his knowledge in lean accounting to aid companies in designing, leading, and coaching them through their Lean Accounting transformations. Nick's experience spans globally, working with a diversit

 Lean Accounting Expert, Author and Speaker 


Nick serves as the President and owner of BMA. With over three decades of expertise, he has utilized his knowledge in lean accounting to aid companies in designing, leading, and coaching them through their Lean Accounting transformations. Nick's experience spans globally, working with a diversity of companies ranging from family-owned businesses to multinational corporations across various sectors such as manufacturing, healthcare, software, engineering, and services.


Additionally, Nick has delivered presentations on lean accounting at numerous lean conferences across the United States, Europe, Asia, and Australia. 


Lean4Gain Advisory Team Europe

David Bovis - United Kingdom Advisor

Luca Giovanni Guadagnuolo - Italy Advisor

Luca Giovanni Guadagnuolo - Italy Advisor

David is an expert in organisational change, leadership, and the application of neuroscience to modern business practices. With a deep understanding of Lean principles, David has developed the BTFA (Believe-Think-Feel-Act) model. Striking a balance between the logical and emotional worlds we bring together in our places of work, BTFA prov

David is an expert in organisational change, leadership, and the application of neuroscience to modern business practices. With a deep understanding of Lean principles, David has developed the BTFA (Believe-Think-Feel-Act) model. Striking a balance between the logical and emotional worlds we bring together in our places of work, BTFA provides a thinking framework for fostering continuous improvement, respect for humanity, and sustainable success in organisations.

David has spent >30 years studying the intersection of human behaviour, cognitive neuroscience, and leadership, offering unique insights into how the brain functions best in supportive, purpose-driven environments. A sought-after speaker and consultant, he has helped numerous organisations transform their cultures by embracing beliefs that underpin effective Lean leadership and by reducing workplace stressors that hinder productivity, change and innovation.

In his work, David draws on the rich history of Toyota and TPS, using the lens of neuroscience to explain why so many organisations struggle with change while others thrive. Through his research and practical approach, David empowers leaders to build environments where human potential is unlocked, and positive, sustainable change becomes possible.


Luca Giovanni Guadagnuolo - Italy Advisor

Luca Giovanni Guadagnuolo - Italy Advisor

Luca Giovanni Guadagnuolo - Italy Advisor

With more than 20 years of experience in both large corporations and medium-sized companies, I am currently acting as freelance consultant supporting companies in defining and implementing their transformation process as well as developing people.


My competences and experiences are spanning though manufacturing technologies, quality, lean,

With more than 20 years of experience in both large corporations and medium-sized companies, I am currently acting as freelance consultant supporting companies in defining and implementing their transformation process as well as developing people.


My competences and experiences are spanning though manufacturing technologies, quality, lean, supply chain, engineering, project/program management and leadership.

Ralitsa Lyubenova - Bulgaria Advisor

Luca Giovanni Guadagnuolo - Italy Advisor

Ralitsa Lyubenova - Bulgaria Advisor

Ralitsa is a training expert with over a decade of experience in designing, facilitating, and delivering training programs, competency-building initiatives, and talent development solutions.

She has worked as a Talent Development Business Partner in global organizations like AIG, Foundever, and Accenture and as an external consultant acros

Ralitsa is a training expert with over a decade of experience in designing, facilitating, and delivering training programs, competency-building initiatives, and talent development solutions.

She has worked as a Talent Development Business Partner in global organizations like AIG, Foundever, and Accenture and as an external consultant across various industries.


Ralitsa has led initiatives such as leadership development academies, client relationship training, soft skills workshops, knowledge-sharing sessions, and team coaching. Her expertise also includes problem-solving, and ideation programs tailored to organizational needs.


Throughout her career, she has trained over 1,800 professionals at various seniority levels, spanning a wide range of industries and roles.


Ralitsa is dedicated to fostering growth and enhancing skills, making her a trusted partner in organizational development and employee success.

Our Mission

Our mission is to elevate people, strengthen leadership, activate Lean capability, and align strategy so organizations can grow with clarity, confidence, and purpose. We help build workplaces where individuals feel valued, leaders lift others, teams solve problems with skill, and strategy guides everyday action. 

Our Vision

We envision a world where operational excellence and human dignity move together. A world where people grow, leaders lead with care, teams improve with confidence, and organizations thrive through alignment, foresight, and continuous learning. LEAN4GAIN exists to help build cultures that are resilient, purpose driven, and ready for the future.

Our Values

People First

Processes Aligned

Processes Aligned

 Every person has value and deserves systems that help them thrive. We design workplaces that honor individuality and unlock collective strength. 

Processes Aligned

Processes Aligned

Processes Aligned

Work becomes meaningful when every process supports a clear purpose. Alignment turns effort into impact.

Progress Sustained

Processes Aligned

Progress Sustained

 Improvement is strongest when it becomes a daily habit. Growth is built through consistency and reflection. 

Lead with Care

Align for Excellence

Progress Sustained

 Leadership is a daily act of trust, empathy, and connection. When leaders care, teams commit. 

Build Capability

Align for Excellence

Align for Excellence

 Skills create confidence, and confidence fuels improvement. We invest in learning that lasts. 

Align for Excellence

Align for Excellence

Align for Excellence

 Strategy becomes real when it guides daily work. Alignment transforms vision into action. 

Navigate with Foresight

Respect People and Process

Respect People and Process

 Organizations thrive when they anticipate change. Foresight turns uncertainty into opportunity. 

Respect People and Process

Respect People and Process

Respect People and Process

 Operational excellence and human dignity go hand in hand. Respect is the foundation of sustainable improvement. 

Clarity Creates Confidence

Respect People and Process

Clarity Creates Confidence

 People thrive when expectations, purpose, and strategy are clear. Clarity empowers action and builds trust. 

What We Believe

We believe people are the engine of performance. When individuals feel supported, capable, and connected to purpose, they create workplaces that are resilient, innovative, and aligned. We believe frontline leaders shape culture, Lean capability builds confidence, and strategic clarity sustains progress. Above all, we believe excellence is not an initiative... it’s a way of working, thinking, and leading.

Your Partner in Transformation

We don’t deliver programs. We build partnerships. LEAN4GAIN walks alongside your leaders and teams to clarify purpose, develop people, strengthen leadership, activate Lean capability, and align strategy with long term success.


Our commitment is simple:

When people thrive, organizations thrive.


Together, we build workplaces where clarity, capability, and care shape the way people work, think, and lead... today and for the future.

Copyright © 2026 Lean4Gain - All Rights Reserved.

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